Talk to GuildPass support.
Need help with creator setup, Stripe Connect, Discord OAuth, role automation, customer activation, or account questions? Start here.
Support email
Email support for account, setup, billing, Discord connection, webhook, or customer activation questions. Include your GuildPass account email and a short description of the issue.
nic.alexander27@gmail.com
Current GuildPass support inbox.
Discord/community support
Add your official Discord or community support link here when the public support community is ready.
Before contacting
Creators should check Discord bot permissions, Stripe webhook status, and dashboard setup progress. Customers should use the membership management or recovery pages first when possible.
What GuildPass can help with
GuildPass support can help with creator account access, Discord OAuth setup, Stripe Connect configuration, customer membership recovery, bot role automation, welcome DMs, signup announcements, and general platform questions.
For refunds, creator server rules, Discord moderation, or membership benefit disputes, customers should contact the creator who owns the community.